When Doug Hexter talks about WoofTrax he doesn’t start with downloads or even revenue. Nope, he starts with a walk.
Picture a person clipping a leash onto their four legged companion, stepping outside, all the while using an app that incidentally turns every step into a micro-donation to their animal charity of choice.
They were going to walk anyway, so why not help shelters feed and care for pets along the way.
And that’s essentially the big idea behind WoofTrax, a mobile app Doug started about ten years ago to “create greater value” for three groups in particular: pet parents, local animal charities, and the brands that support them all.
“I’ve always been a pet lover,” he explains. Having pretty much spent his whole career on the marketing side of tech, Doug kept coming back to his big idea: animal shelters and rescues constantly fundraise in their communities, so how could he help them reach even more people than your average donation drive?
Enter WoofTrax. The app is free to install, and the kicker: each time a user logs a walk, they can earn a small sponsored donation from WoofTrax for their selected animal charity (often it’s the very rescue or shelter where they adopted their own little buddy).
Sure, those amounts may be just a few cents every time, but after millions of walks across North America, they add up. In fact, WoofTrax partners with nearly 12,000 shelters and rescues today across the United States.
And the impact can get emotional. Doug remembers quite a few emails from people all over the US who’ve downloaded the app, while recovering from serious health issues.
One person had adopted a dog with its own medical challenges. Then, as they walked together day after day, they both grew healthier; they both got stronger.
That kind of a shared healing between person and pooch really hit home for Doug.
Then there was the physician, the one who literally prescribed WoofTrax to a patient who needed to lose weight. Doug laughs about it when he tells it: “my human doctor prescribed WoofTrax ” is not a phrase he had ever expected to hear.
But he took it to heart and made it into a mantra of sorts: “health at both ends of the leash.”
Under the hood, WoofTrax works like your everyday fitness app too: users see maps of their walks, mileage, even progress over time. But at the end of the day, the whole experience rests on community.
People join user-created groups (a local French bulldog club, for instance) or they can choose brand-sponsored groups that include leaderboards and friendly competitions.
Some companies even run walking challenges for their employees, using WoofTrax groups, getting them to move, while raising money for shelters.
These days, WoofTrax counts about a million downloads or so, with thousands of new folks joining each month.
At one point, it even rode the Pokémon Go wave, when someone posted on social media telling followers to log their Pokémon hunts with their dog walks to raise money for charity. Within days, the app shot up to the top of the app store. Real pets, virtual pets — everybody got a walk that day.
But through all of it, Doug has stuck with one principle: the app stays free.